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Telephone magnet (customer service)

By using the customer service magnet, in the shape of a phone, you can visualise what the performances of a customer service centre or customer care centre are.

  • Item number NLMG10310
  • Price excl. $ 16.95
  • Price incl. $ 20.51
  • VPE 5 pieces
Choose a product color
6-10 working days
Product specifications
  • Item number NLMG10310
  • EAN-code
  • VPE 5 pieces
  • Product variation Red, Green
  • Measurements (outside) 10cm x 10cm
  • Magnetic Yes
  • Available sizes 10-10cm
Product description

Phone magnet for your target boards

By using the customer service magnet, in the shape of a phone, you can visualise what the performances of a customer service centre or customer care centre are.

On the customer service magnet service, a KPI can be indicated (for instance the % of complaints or the number of calls handled). If the measured customer service KPI is better than the target, a green magnet is used. If the measured customer service KPI is worse than the target, a red magnet is used.

The magnet measures 10 cm x 10 cm and is finished with a writable layer. Therefore one can write the measured KPI’s on the magnet with a whiteboard marker. The magnet can be applied to a team board or an improvement board of a call centre or customer care centre. The magnet is 0.8 mm thick and has a strong magnetic force.

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